As a first time home buyer, it was very important to me to have a lender that was trustworthy, informative, and efficient. Shelly Roark was all that and more! Not only was she an expert in the home loan process, but she went out of her way (more than once!) to answer all of my questions, oftentimes during non-business hours. She made my homebuying experience a positive one and I would recommend her to all of my friends and family.