Shelly is hands-down YOUR go-to lender!! She not only has your back as a mortgage professional but she'll help you look at your financial goals in a holistic way. For us, we're may more prepared for our future than before. My partner and I have refinanced twice – once to lock in a lower rate and again to pull cash out that we plan to use for a future home purchase. Each time she walked us through our strategies and options, as was even to hop on calls late in the evening after work hours! We've been very pleased with all our interactions with the entire NRL team- they outline all needs easily and break down estimated worksheets throughout the process. If you're looking for a trusted and experienced loan officer you should definitely pick up the phone and call Shelly – you won't be disappointed!